Sales Associate (Seasonal)

Madewell•Brooklyn, NY

About The Position

As a Sales Associate at Madewell, you represent the brand through your personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work collaboratively with team members and managers to support business success. The role focuses on creating a seamless, authentic, and inclusive customer experience through collaboration, kindness, and service. The position is seasonal. It includes customer-facing sales and service, as well as operational and product-related store tasks assigned by management.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy while carrying out tasks.
  • Bring forward new ideas and champion them while navigating uncertainty, with strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Provide a seamless and authentic customer experience that reflects the brand.
  • Drive sales while exceeding selling and service expectations for customers.
  • Assist with operational and product-driven store tasks assigned by the management team, acting in alignment with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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