Sales Associate

Knitwell Group•Tilton, NH
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide an exceptional customer experience, promote products, and build relationships with customers and the brand. The associate supports store business and management, uses fashion and product knowledge to style customers, and contributes to sales and service goals. The role also includes operational projects such as filling orders, replenishment, and recovery. Candidates should be available for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays. This position is at Store 04050 in Tilton, New Hampshire.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Availability for 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to develop beyond the position.
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