SALES ASSOCIATE -MINIMART (RFT/VARIOUS LOCATIONS)

NEXCOM•Pearl City, HI

1d•Onsite

About The Position

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. This position requires the selected candidate to work across three locations: Holomoku Mini Mart and Fleet Store (both on Joint Base Pearl Harbor-Hickam) and Halsey Terrace Mini Mart (off base).

Requirements

No experience required.
High school graduate or equivalent preferred.

Responsibilities

Greets and engages customers in conversation for purposes of providing sales related assistance.
Assists in the selection of merchandise and suggests additional items to complement the customer's selections.
Offers customers the opportunity to purchase extended product warrantees, explaining coverage benefits and price.
Interacts with customers and coworkers in a friendly and professional manner, adhering to dress code and assisting sales team members.
Becomes knowledgeable regarding merchandise, including proper set-up, use, care, characteristics, price points, and warranty coverage, and communicates this information to customers.
Ensures assigned areas are fully stocked and merchandise is neatly arranged.
Communicates with supervisor regarding stock, customer preferences, needs, and problems.
Participates in department meetings and exchanges ideas for improvements in customer service and sales goals.
Completes sales transactions efficiently and thanks customers for their patronage.
Performs cash register transactions accurately, including cash, charge, check, gift certificates, and layaway.
Advises customers of upcoming sales events and services available throughout the Navy Exchange.
Offers customers the opportunity to open a NEXCARD account and informs them of its benefits.
Becomes knowledgeable in NEX store policies, including Richter Merchandising System functions, merchandise returns, price matching, check cashing, and rain checks.
Handles customer returns and problems tactfully and efficiently, applying store policies consistently.
Maintains a high level of awareness in assigned areas and offers excellent customer service to deter theft.
Unpacks, stages, and moves merchandise as assigned.
Assists in creating store displays and performing periodic inventories.
Completes paperwork associated with merchandise inventory, movement, price adjustments, customer returns, and cash register operation accurately.
Eligible for and participates in applicable commission and gainsharing sales incentive programs.
Lifts up to 25 lbs. as it relates to job duties, including assisting customers, lifting merchandise, and assisting with stocking.
Opens and closes the Food and Beverage Convenience Bar.
Ensures all equipment is turned on during opening and turned off during closing.
Preheats and displays products in heated display merchandiser.
Replenishes products and condiments (napkins, straws, cups, lids, creamer, sugar, etc.) required in the holding bins on the beverage bar.
Ensures all products remaining at the close of business are time-dated when placed in the refrigerator.
Cleans small wares and equipment throughout the day and at closing, effectively time-dating food and beverage products.
Monitors the temperature on refrigerators and freezers a minimum of 3 times daily to ensure equipment is maintaining required temperature.
May be required to attend a 4-hour food safety training session initially and an annual refresher thereafter.
Performs other related duties as assigned.