Retail Dallas - Full-Time Sales Associate
About The Position
Peacock Alley is a luxury linen and bedding brand celebrated for its exceptional craftsmanship, timeless design, and the finest materials in the world. From our signature percale sheets to our plush towels and bath collections, every product is designed to transform the everyday into something extraordinary. We are passionate about quality — and equally passionate about the experience we create for every customer who walks through our door. The Role We are looking for a warm, polished, and product-passionate Retail Sales Associate to join our Dallas store team. This is more than a sales role — you'll be a trusted style advisor, brand ambassador, and hospitality expert, guiding customers through a truly elevated shopping experience. If you love beautiful things, genuinely enjoy connecting with people, and take pride in creating an immaculate retail environment, we'd love to meet you.
Requirements
- 8+ years of on-site retail or customer service experience; luxury, home décor, or lifestyle brand experience strongly preferred
- A genuine passion for beautiful products and a natural ability to connect with customers
- High degree of professionalism and personal presentation consistent with a luxury environment
- Strong verbal communication and active listening skills
- Comfort with point-of-sale systems and basic computer tools
- Flexibility to work weekends, holidays, and special events as needed
- High school diploma or equivalent required
Nice To Haves
- Coursework in design, fashion, or hospitality a plus
- Bilingual (English/Spanish) a plus
Responsibilities
- Welcome and engage customers with warmth and professionalism befitting a luxury brand
- Guide customers through our collections with expert knowledge of fabrics, care, and design pairings
- Offer personalized styling recommendations to help customers build cohesive bedroom and bath collections
- Cultivate lasting relationships with repeat clientele through attentive follow-up
- Achieve individual and store sales goals through consultative, customer-first selling
- Handle returns, exchanges, and inquiries with grace and professionalism
- Process transactions accurately using our point-of-sale system (Shopify)
- Become an expert on Peacock Alley's product lines, materials, and seasonal collections
- Share the brand's heritage and craftsmanship story in a natural, compelling way
- Support visual merchandising and display standards to keep the showroom flawless
- Maintain a beautifully presented, organized store environment at all times
- Receive, tag, and stock merchandise; assist with inventory counts
- Process special orders and communicate timelines to customers
- Support opening and closing procedures and adhere to all loss prevention policies
Benefits
- Competitive benefits package
- Hourly rate of $21.00 per hour plus commissions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
