PT Sales Associate

LOVESAC COMPANY•Indianapolis, IN

17h•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its Keystone location in Indianapolis, Indiana. The role focuses on delivering an engaging, customer-first sales experience and helping customers choose adaptable furniture that fits their lifestyles and spaces. Associates build customer relationships, maintain a personal quote pipeline, follow up to support conversion, demonstrate product knowledge, and work toward sales goals and key performance indicators. The Sales Associate also supports daily store operations, including opening and closing, inventory, visual standards, and promotions. They use store systems and data to prioritize work, uphold safety and brand policies, and contribute to an inclusive, positive team environment. The role requires flexibility to take on additional priorities and projects. The position requires at least one year of retail or customer service experience and regular availability during high-traffic selling periods, including weekends, holidays, and nights. Associates may travel to local stores, third-party vendors, and occasional meetings as required. Physical duties include standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the sales floor, and performing tasks that involve bending, twisting, kneeling, reaching, stooping, crawling, and climbing. The listed hourly pay range is $15.00 to $17.25. Compensation may vary based on location, qualifications, experience, skill level, and competencies. Benefits and eligibility are subject to company policies and plan documents.

Requirements

Must be at least 18 years old.
At least one year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive sales conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through their needs and provide service throughout the customer journey.
Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
Work toward and exceed sales goals and key performance indicators.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable and flexible, learn from feedback, and build relationships that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient customer-focused execution.
Follow brand standards, safety requirements, and company policies, and help protect the business.
Take on additional priorities and special projects as needed.
Travel as required to local stores, third-party vendors, and occasional meetings.
Demonstrate and assemble furniture on the selling floor and move furniture as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Time-and-a-half pay for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Time-and-a-half pay for hours worked on specified holidays