Sales Associate - AN Mercedes Benz of Bellevue
About The Position
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
Responsibilities
- Responding to leads in a timely fashion
- Answering questions
- Providing information
- Helping guide customers effectively from phone and internet contact to an in-store experience
- Providing an exceptional customer experience
- Helping customers select their perfect vehicle
- Negotiating terms to ensure that payment options meet their lifestyles, budgets, and expectations
- Closing the deal
- Providing an exceptional customer experience both before and after purchase
- Following up to ensure customer satisfaction
- Helping transition customers to the Service department to support their ownership experience
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
