Sales Associate, PT
About The Position
The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence. Sales & Omni: Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience: Model the UA service culture and customer expectations When assisting athletes communicate brand messages according to UA Service Model Incorporate product knowledge into selling process by participating in training Retail Operations: Maintain standards covering merchandise and floor sets Comply with UA policies and procedures Complete the operational and cash processes (manual or system) in line with training Adhere to Under Armour’s dress code and attendance policies Fulfill the working hours as scheduled to Under Armour’s attendance policy Team Collaboration/Self Growth: Collaborates with teammates to achieve store goals Accountable for self-development, while seizing growth opportunities to increase performance
Requirements
- At least 16 years old (or 18 years old in CA)
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
- Strong communication skills
- Ability to perform essential functions of the role
- Basic numeracy, literacy, listening, and communication skills
- Fluency in local language
- Proficient in use of computers and other technology
- Demonstrated collaborative skills and ability to work well within a team
- Demonstrated ability to work in a fast-paced and deadline-oriented environment
- 0-3 months working in a sports/apparel & footwear retail environment
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Nice To Haves
- Previous work experience (preferred, not required), particularly in a customer-facing role
Responsibilities
- Generate sales by providing the customer with an exceptional shopping experience.
- Maximize sales by delivering efficient, friendly, and knowledgeable service.
- Ensure the store is neat, clean, and well-presented at all times.
- Offer exceptional customer service, from a sincere greeting to an efficient check out.
- Bring out the best in each customer by suggesting the right footwear and apparel.
- Share what they know—and love—about our products.
- Stock, straighten and clean the store.
- Work both front and back of store as needed.
- Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager.
- Deliver omni-channel requests in line with UA process and policy through digital experience.
- Model the UA service culture and customer expectations.
- Communicate brand messages according to UA Service Model when assisting athletes.
- Incorporate product knowledge into selling process by participating in training.
- Maintain standards covering merchandise and floor sets.
- Comply with UA policies and procedures.
- Complete the operational and cash processes (manual or system) in line with training.
- Adhere to Under Armour’s dress code and attendance policies.
- Fulfill the working hours as scheduled to Under Armour’s attendance policy.
- Collaborate with teammates to achieve store goals.
- Be accountable for self-development, while seizing growth opportunities to increase performance.
Benefits
- Generous Teammate discount
- Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
- High-energy and inclusive environment, working alongside people who aren’t afraid of a challenge and appreciate the power of a team
- Opportunities for full-time and management roles
- Flexible work schedules available
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
