Sales Associate (Part-Time) - Aventura

RichemontAventura, FL
$26 - $28Onsite

About The Position

Richemont, a global luxury goods conglomerate, is seeking a Part-Time Sales Associate for its Aventura boutique. As an Ambassador of the Maison, the Sales Associate will be responsible for achieving sales targets, developing client relationships, and ensuring an exceptional client experience. This role also involves active participation in the daily operations of the boutique.

Requirements

  • Must be able to work Saturday and Sunday consistently in addition to one weekday.
  • 2 to 5 years of previous experience in luxury retail.
  • Computer and internet savvy.
  • MS Office experience required.
  • Excellent interpersonal and communication skills.
  • Strong understanding of Customer Service needs and Customer priorities.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Being a genuine Maison Ambassador.
  • Uphold brand image by maintaining professional demeanor at all times.
  • Self-starter with a team-player approach.
  • Must be available to work retail hours including weekends and to travel for trainings, client events, conferences.

Nice To Haves

  • College degree preferred.
  • SAP knowledge preferred.
  • Additional language skills are a plus.
  • General knowledge of timepiece movements are preferred.

Responsibilities

  • Consistently achieve and/or exceed the monthly sales target.
  • Provide outstanding and exceptional customer service, including greeting, acknowledging, and assisting clients before, during, and after sales.
  • Adapt sales approach based on client needs and motivations, and handle objections effectively.
  • Assist after-sales clients in accordance with Maison values, acting as a referent and providing recommendations.
  • Cultivate new and existing client relationships through exceptional service and CRM initiatives, partnering with management.
  • Accurately capture client data for follow-up and relationship building using available tools.
  • Resolve client issues/concerns and escalate to management as needed.
  • Participate in in-store and offsite events and networking.
  • Understand and comply with all security and operational policies and procedures.
  • Assist with daily set-up and breakdown of the boutique and report maintenance issues.
  • Assist in the merchandising and daily maintenance of displays and back-stock.
  • Participate in daily and annual inventories and cycle counts.
  • Assist with special projects as needed.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Income protection solutions including life insurance, disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Access to the employee assistance program.
  • Commission and Overtime eligible.
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