Sales Associate 45472

7-Eleven•Anna, OH

1d•Onsite

About The Position

This role is responsible for providing excellent customer service, accurately handling transactions, maintaining store cleanliness and safety, and managing inventory. The Sales Associate will interact with customers, handle various payment methods, and ensure adherence to company policies and procedures regarding sales, safety, and security.

Requirements

Ability to discover guest's needs.
Proficiency in operating cash register or point-of-sale equipment.
Ability to handle money, checks, and other payment types with integrity and honesty.
Knowledge of policies and procedures to prevent loss.
Understanding of proper cash handling procedures.
Knowledge of company robbery prevention and reaction procedures.
Ability to maintain store cleanliness.
Skill in tactfully and promptly responding to customer complaints.
Knowledge of company policy and laws governing restricted beverage and tobacco sales.
Ability to perform service transactions according to company policy.
Adherence to company safety and security policies.
Ability to identify and report safety hazards.
Ability to prepare accident/incident reports.
Ability to maintain gas island cleanliness, safety, and stock levels.
Knowledge of food safety behaviors, handling procedures, temperature requirements, and sanitary standards.
Ability to receive products from vendors and assist with check-in.
Skills in merchandise rotation, storage, stocking, and pricing.
Ability to assist in maintaining inventory levels and audits.
Knowledge of product offerings and promotions.
Ability to complete required paperwork accurately.
Ability to maintain a professional appearance and adhere to uniform policy.
Reliability in reporting to work on time and when scheduled.

Nice To Haves

Suggestive selling techniques.

Responsibilities

Provides prompt, courteous customer service by discovering guest’s needs.
Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
Uses suggestive selling techniques.
Maintains ethical integrity and honesty while handling money, checks, and other types of payment.
Follows policies and procedures established to prevent loss or cash and merchandise.
Ensures proper cash handling procedures and policies are followed.
Safeguards cash and merchandise; follows company robbery prevention and reaction procedures.
Performs duties necessary to maintain internal and external store cleanliness.
Reacts and reports to customer complaints tactfully and promptly.
Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
Performs service transactions in accordance with company policy (e.g., lottery sales and redemption, vendor coupon redemptions, company-approved credit cards).
Adheres to company policies when related to safety and security.
Looks for and eliminates safety hazards; reports unsafe acts or conditions to management.
Prepares required accident/incident reports; immediately reports such activities to the Facility Manager.
Maintains gas island cleanliness, safety, and stock levels.
Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
Receives products from vendors, following correct procedures.
Assists management in vendor check-in.
Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
Assists in maintaining proper inventory levels and audits.
Maintains knowledge of all products offerings and promotions.
Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.).
Maintains a professional appearance in accordance with company uniform and personal appearance policy.
Performs other duties as assigned.
Reports to work on time and when scheduled.