Sales Associate

Knitwell Group • Lyndhurst, OH

4d • $11 - $14 • Onsite

About The Position

Talbots is an omni-channel specialty retailer of women's clothing, shoes, and accessories, known for modern classic style, quality craftsmanship, and gracious service. The Sales Associate helps customers find products and build relationships with the Talbots brand while supporting store business and operations. This is a regular, part-time position at the Legacy Village store in Lyndhurst, Ohio, with availability of 15 to 20 hours per week. The role requires flexible availability based on business needs, including evenings, weekends, and holidays. The hourly pay range is $11.00 to $13.75.

Requirements

• Demonstrated selling competence, styling expertise, and a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals, with the ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
• Availability for 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers at a time, multitask, and handle projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customers’ needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
• Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational work, including filling orders, replenishment, and recovery.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed