Seasonal Sales Associate

PACSUN•Daly City, CA

3d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an exceptional experience. The role executes tasks and initiatives assigned by store leadership and contributes positively as a member of the store team. Associates support customer service, visual standards, store organization and cleanliness, company policies and loss-prevention practices, sales and operational goals, and digital sales strategies such as ship-from-store and BOPIS. They are expected to reflect the PacSun brand, maintain its fashion image, and continue learning about products, brands, fashion, and trends. This is a part-time seasonal position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, prolonged sitting or standing, ladder climbing as needed, and moving around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy, attempt to resolve them positively, and involve leadership in escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support high standards of organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand with passion for products, brands, fashion, and trends, and contribute to a positive working environment.
Adhere to Employee Appearance Guidelines and work to improve individual performance as a productive team member.