Seasonal Sales Associate [MacArthur Glen]

La Senza•Richmond, BC

17h•CA$17•Onsite

About The Position

La Senza seasonal sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviors.

Requirements

Meets defined availability criteria, including evenings, weekends and non-business hours.
Ability to work as part of a team.
A genuine desire to provide excellent customer service.
Excellent listening, organization and follow through skills.
Ability to connect with and relate to customers and build meaningful relationships.

Nice To Haves

Mandarin/Cantonese speaking an asset

Responsibilities

Building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand.
Creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty.
Promoting and displaying teamwork across all areas to ensure the customer’s journey is seamless.
Processing customer transactions, returns or exchanges accurately and efficiently and creating lasting customer impressions.
Demonstrating knowledge and insight regarding inventory availability, customer requests and providing feedback on the product to store leadership.
Understanding, adhering to and reinforcing brand standards.
Reinforcing all activities related to providing a safe working environment.
Maintaining an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink.
Assisting with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
Replenishing merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards.