Wylie Welling - Sales Associate

Carhartt•Detroit, MI

6d•Onsite

About The Position

The Sales Associate is a role primarily responsible for providing an elevated and inclusive retail experience to the customers of Wylie Welling. By embodying the mission and values of Wylie Welling we bring the brand to life, demonstrating genuine care for our customers and team and remaining positive every step of the way. The Sales Associate will support the Key Holders and Retail Store Manager in normal day-to-day retail operations as needed. This role will execute daily normal retail operations including maintaining store cleanliness, customer service, online order fulfillment, restocking, and preparing the storefront with new merchandise as assigned. Who We Are At Wylie Welling, it is our mission to educate consumers on the importance of quality by extending the life of garments. As the trusted and authentic source for vintage, we offer an elevated and inclusive retail experience. Our mission supports circularity and offers a model to extend the life of Carhartt garments while also elevating the heritage and history of the brand.

Requirements

1+ years of experience in retail sales or customer service.
Excellent organization, prioritization, and communication skills.
Exceptional team and collaboration skills.
Knowledge of POS Systems and MS Office.

Nice To Haves

College degree preferred.

Responsibilities

Enthusiastically promote the brand by being an ambassador for Wylie Welling, while ensuring actions are in alignment with our mission and values.
Deliver the ultimate retail consumer experience with every consumer interaction.
Responsible for learning and communicating all brand, product, and repair process knowledge internally and to guests.
Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Wylie Welling story.
Engage with the team and guests by contributing in positive and collaborative ways, being sure to bring your best to work each day.
Support leadership by upholding retail operations standards and working safely, including adherence to all company policies and procedures.
Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
Work as a team member to achieve/exceed the overall store's total revenue goals.
Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
Support execution of community engagement events.
Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
Ownership of one’s own development and professional growth.