Sales Associate

Petco•Stone Oak SA, TX
•Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who visits. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment. The position is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. It includes helping customers, cashiering, point-of-sale transactions, maintaining merchandise and store presentation, and supporting the safe care of animals.

Requirements

  • Passion for animals and an interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
  • Ability to work in proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
  • Share accurate product and pet care information to help customers make informed choices.
  • Help maintain a clean, safe, welcoming, and organized environment for pets, customers, and team members.
  • Greet customers and provide friendly, helpful, solution-focused service that builds trust and customer loyalty.
  • Collaborate with and support teammates.
  • Assist customers in selecting products and services that meet their pets’ needs.
  • Process sales, returns, and exchanges accurately and efficiently.
  • Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
  • Assist with store recovery, merchandising, and promotional set-ups.
  • Support store sales and service goals, daily operational routines, and task execution.
  • Follow company policies, procedures, and safety standards.
  • Perform additional tasks and responsibilities as assigned.

Benefits

  • Purpose-driven work that makes a difference for pets and people.
  • A welcoming, inclusive team environment.
  • Opportunities to learn, grow, and explore career paths.
  • A fun, fast-paced role where no two days are the same.
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