Sales Associate
About The Position
DelRicht is seeking a Sales Associate to help interested patients access clinical trial opportunities. This is an exciting career-change opportunity for tech-savvy retail leaders who want to apply existing customer service, sales, and leadership experience in a new context. In this on-site, phone-based role, you’ll follow up with warm leads (no cold calling!) and guide patients through the first steps of their clinical trial journey. DelRicht Research is a fast-growing clinical research company committed to connecting patients to innovative treatment options and supporting the development of new medications and medical devices. Recognized as a Top Workplace in 2023, 2024, 2025, and 2026, we're Moving Medicine Forward in 33 clinics across 18 states—and growing! Energetic and collaborative, our team maintains a high standard while executing meaningful work. We offer clear growth opportunities for professional development, making this an ideal next step for retail leaders ready to bring their sales skills into a new industry.
Requirements
- 1+ year of experience in a customer-facing sales role; retail supervisors and managers are strongly encouraged to apply.
- Comfort learning and using new technology and systems.
- Compassionate, people-focused communication skills.
- A self-motivated, coachable, and organized approach.
- Strong attention to detail and the ability to manage multiple priorities.
Nice To Haves
- A bachelor’s degree is strongly preferred.
Responsibilities
- Maintain a high volume of calls to patients to assess eligibility, answer questions, and explain study requirements.
- Use the consultative sales, relationship-building, and customer service skills you developed in retail to help patients understand clinical trial opportunities.
- Schedule qualified patients for initial clinic visits and follow up throughout their journey.
- Handle patient calls and partner with clinic and recruitment teams to meet enrollment goals.
- Learn and confidently use new technology and systems to manage patient outreach and follow-up.
Benefits
- Health, dental, and vision insurance.
- Paid time off that grows throughout your career with DelRicht.
- 401(k), including discretionary match/profit sharing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
