PT Sales Associate

Lovesac Company•Rancho Cucamonga, CA

5d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through adaptable furniture. The Sales Associate connects with customers, helps them select products for their lifestyles and spaces, and delivers an engaging, customer-first shopping experience. The role combines active selling and relationship-building with store operations, while representing Lovesac’s values and brand standards.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must be available to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy; understand customers’ needs and guide them through the purchasing journey.
Demonstrate product knowledge, provide brand tours and product education, create an engaging experience, and close sales.
Take ownership of performance and work to meet or exceed sales goals and KPIs.
Contribute to an inclusive, respectful environment for customers and teammates, and remain accountable, flexible, and receptive to feedback.
Support daily store operations, including opening and closing, inventory, visual standards, promotions, and use of store systems and data.
Follow brand standards, safety practices, and company policies while helping maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Travel to local stores, third-party vendors, or occasional meetings as required by the company.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Time-and-a-half pay for hours worked over 40 in a work week
In certain jurisdictions, eligible part-time associates may receive paid sick and safe leave
Time-and-a-half pay for hours worked on specified holidays