PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate at The Summit Birmingham in Birmingham, Alabama. The role focuses on connecting with customers, helping them choose products suited to their lifestyles and spaces, and delivering an engaging, customer-first shopping experience. Associates use product knowledge and the Lovesac selling process to build relationships, maintain a quote pipeline, follow up with customers, and meet sales goals and KPIs. They also contribute to an inclusive and respectful team culture and support store operations, including opening and closing, inventory, visual standards, promotions, and safety. The position requires availability during high-traffic selling periods, including nights, weekends, and holidays; travel to local stores, vendors, and occasional meetings may also be required. The stated hourly pay range is $15.00–$16.50. The role involves standing and walking for extended periods, moving furniture weighing up to 75 pounds, assembling furniture, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.
Requirements
- Must be at least 18 years old.
- At least 1 year of retail or customer service experience.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety and comfort of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, between positions and heights, and to assemble furniture on the selling floor.
- Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.
- High school education level is listed.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build customer connections that encourage loyalty, repeat business, and brand advocacy.
- Own the customer journey by identifying needs, providing exceptional service, and developing lasting customer relationships.
- Demonstrate product knowledge, lead brand tours, educate customers, and confidently close sales.
- Take ownership of performance and work to meet or exceed sales goals and KPIs.
- Contribute to an inclusive and respectful environment for customers and teammates, and demonstrate accountability, flexibility, and openness to feedback.
- Build relationships through everyday interactions that strengthen brand awareness.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and policies while helping maintain a positive team environment and protect the business.
- Take on additional priorities and special projects as needed.
- Travel as required to local stores, third-party vendors, and occasional meetings.
- Demonstrate products, assist customers with technology, and use internal CRM systems to support the customer experience and future outreach.
- Move and assemble furniture on the selling floor, including items weighing up to 75 pounds.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and ID theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discount
- Up to 26 hours of paid time off within the fiscal calendar year
- Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
- In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
- Holiday hours worked are paid at 1.5 times the regular rate
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
