Sales Associate

McCoy’s Building Supply•San Marcos, TX

About The Position

The Sales Associate assists customers with purchasing merchandise by understanding their needs, explaining products, recommending suitable options, and completing sales. The role also supports customer relationships, handles transactions and returns, addresses customer concerns, and helps maintain merchandise and store areas. The position has no supervisory responsibilities. The listed starting pay is $17 per hour, and the job location is 110 Wonder World Drive, San Marcos, TX 78666.

Requirements

Excellent customer service skills.
Good verbal communication skills.
Ability to operate available equipment such as cash registers, calculators, or scanners.
Basic mathematical skills for making change and issuing refunds.
Basic and intermediate knowledge of building products and local building codes.
Knowledge of the company’s products and services and customer-related policies.
Successful completion of on-the-job training, including levels 1 and 2 of the positional training offered.
Ability to stand for prolonged periods and work on a computer or related equipment.
Ability to lift up to 30 pounds at times and occasionally lift or move up to 80 pounds.
Ability to perform repetitive movements over long periods.
May need to work overtime, nights, weekends, and holidays.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Greet and interact with customers.
Consult with customers to understand their needs and preferences for available merchandise.
Demonstrate and explain merchandise, selecting and suggesting options suitable for customers’ needs.
Emphasize product features, quote prices and credit terms, and prepare sales orders.
Retrieve merchandise from the sales floor or yard and place special orders when appropriate and required.
Build and maintain customer relationships by entering new and current customer and sales data into a computer database.
Assist customers with complaints, escalating them to management when appropriate.
Investigate and resolve customer problems with products or services.
Operate the cash register accurately using the UPC scanner, quick key, and product keywords.
Accept cash, checks, and credit or debit cards for purchases.
Process returns and exchanges according to store policy.
Assist with stocking and restocking products, fronting and facing products on shelves, and housekeeping.
Perform other related duties as assigned.