Seasonal Sales Associate, Deckers Brands

Deckers Brands•Goleta, CA

1d•Onsite

About The Position

Deckers Brands exists to transform the lives of its customers and employees by sharing its passion for its brands. The company's mission is to bring brands to life through every interaction and evolve industry ideas by delivering desired customer experiences. As a member of the Deckers Family, employees represent the brands and deliver unique, personalized shopping experiences.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Nice To Haves

Two (2) years of retail store experience

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Address all customer questions accurately and respond to them before they leave.
Provide exceptional service from start to finish, including effectively communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including adhering to a dress code.
Provide exceptional customer service to both in-store customers and those who call on the phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available for customers.
Merchandise product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with policies.
Report to work on time and notify the Store Manager in advance if late or absent.
Communicate the brand’s sustainability initiatives and social and ethical commitments to customers.
Share passion for products with customers.
Operate as part of a dynamic team and cooperate to achieve business goals.