Sales Associate

Pacsun Careers•Dallas, TX

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing every customer with an engaging, positive, authentic experience. The associate completes tasks and initiatives assigned by the leadership team and contributes positively to the store team. The role supports sales and operational goals, including digital sales strategies, and helps maintain the store’s visual standards, organization, cleanliness, and safe shopping environment. The position is part-time and requires availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficient in math and possessing strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in compliance with policies and procedures, seek solutions, and involve leadership in escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, and Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.