Sales Associate - Winston-Salem

Hand & Stone - 310 S Stratford Rd - Winston Salem, NC•Winston-Salem, NC

7d•$12 - $15•Onsite

About The Position

Hand & Stone Winston-Salem is seeking a Sales Associate to support spa sales and deliver an exceptional experience to clients and members. The role involves meeting membership sales goals, educating clients about services and enhancements, managing client interactions and appointments, promoting sales and events, and maintaining spa cleanliness. The schedule varies and may include daytime, evening, weekend, and holiday hours; flexible availability is preferred. Compensation includes an hourly base rate tailored to experience and skill, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The company describes a supportive work environment with sales coaching, training, and opportunities to grow into spa leadership.

Requirements

Responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality.
Demonstrated history of providing exceptional customer service in prior roles.
Flexible availability is preferred.

Responsibilities

Meet membership sales goals.
Consistently achieve performance-based goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
Maintain detailed knowledge of the service menu and educate clients about the benefits of services and enhancements.
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
Promote sales, promotions, and events.
Uphold spa cleanliness standards.
Perform other duties as assigned.