Sales Associate

Raymour & Flanigan Furniture and Mattresses•Rockaway Township, NJ

6h•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the company emphasizes taking care of its people so they can take care of customers. The Sales Consultant helps customers select furniture for their homes through consultative selling, attentive engagement, and needs assessment, creating a personalized buying experience that supports customer satisfaction and sales conversion. The role involves building relationships with new and existing customers, contributing to prospecting and lead generation, managing ongoing customer relationships, and identifying helpful opportunities for upselling and cross-selling. Success requires building trust, providing excellent service, and meeting goals in a fast-paced, team-oriented environment. Sales experience is not required; experience in other customer-focused settings is also valued. The position includes paid training, career growth opportunities, and a supportive team culture. The company requires U.S. work authorization without current or future visa sponsorship and maintains a drug- and smoke-free workplace. Raymour & Flanigan states its commitment to an inclusive, discrimination-free workplace.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or another customer-focused role.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections helpfully and respectfully.
Interest or experience in building relationships that drive repeat business and client relationship management.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience is valued but not required.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find furniture suited to their homes through consultative selling and thoughtful needs assessment.
Create a personalized buying experience that supports customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation.
Manage ongoing customer relationships and encourage repeat business.
Identify opportunities for upselling and cross-selling in ways that enhance the customer experience.
Guide customers through purchase decisions, close sales, and address objections respectfully.
Work toward sales quotas, KPIs, and other performance goals.