Sales Associate-Retail

Roots • Toronto, ON

10d • Onsite

About The Position

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, they create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. Roots fosters a culture of inclusivity, creativity, and teamwork. The Sales Associate, reporting to the Store Manager, is vital in promoting core values. The main objective is to provide exceptional service to customers, build relationships, and develop customers for life.

Requirements

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

Responsibilities

• Display a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed