Seasonal Sales Associate - UGG

Deckers Brands•San Francisco, CA

7d•$21•Onsite

About The Position

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Ensure all customer questions are addressed accurately and responded to before they leave.
Provide exceptional service from start to finish, including effectively communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including adhering to a dress code.
Provide exceptional customer service to both in-store customers and those who call on the phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available for customers.
Merchandise product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with policies.
Report to work on time and notify the Store Manager in advance if you will be late or absent.
Ensure the highest level of customer service possible as outlined in our Service Training Program.
Prioritize brand and product knowledge training in customer interactions.
Communicate effectively with customers, team members, management, and corporate stakeholders.
Contribute to a team and cooperate to achieve goals.
Multi-task in a fast-paced environment.
Respond to problem situations with professionalism.
Think critically to solve problems and approach challenges with agility.