Sales Associate
About The Position
The Sales Associate is responsible for delivering excellent customer service, assisting customers with product selection, and driving sales within the store. This role involves maintaining store appearance, handling transactions, and ensuring a positive shopping experience for all customers. This job posting is not an exhaustive list of all functions the employee may be required to perform and the employee may be required to perform additional functions. An employee may be required to cross-train to perform other duties. The position described in this job posting is for full-time, at-will employment with Giant Recreation World. This posting does not constitute a promise or guarantee of employment.
Requirements
- Strong customer service and interpersonal skills
- Effective verbal communication and active listening
- Ability to build rapport and engage with diverse customers
- Sales skills with the ability to upsell and cross-sell products
- Basic math and cash-handling accuracy
- Problem-solving and conflict resolution abilities
- Attention to detail and organizational skills
- Ability to multitask and work efficiently in a fast-paced environment
- Teamwork and collaboration skills
- Time management and reliability
- Adaptability and willingness to learn new products and systems
- Positive attitude and professional demeanor
- Excellent written and verbal communication skills
- High school diploma or equivalent required
Nice To Haves
- Vocational or college-level coursework in business, marketing, or a related field is an advantage
- Previous retail, sales, or customer service experience preferred but not required
- Experience handling cash, POS systems, or basic inventory tasks is a plus
Responsibilities
- Greet customers warmly and assist them with their needs
- Provide product knowledge and recommendations to customers
- Achieve individual and team sales targets
- Process transactions accurately using the POS system
- Maintain cleanliness and organization of the sales floor
- Restock shelves and ensure merchandise is properly displayed
- Handle customer inquiries, complaints, and returns professionally
- Stay up to date on promotions, discounts, and store policies
- Assist in inventory counts and stock management
- Support opening and closing store procedures
- Performs other assignments as requested.
Benefits
- Full-time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
