Sales Associate

KnitWell Group•Chattanooga, TN
•Onsite

About The Position

Soma is an intimate apparel brand focused on comfort, confidence, and empowering women. The Sales Associate is part of a customer-centered retail environment and helps create a welcoming experience through genuine customer connections, product knowledge, and personalized service. The role contributes to store performance and standards while supporting customers and collaborating with the store team.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Support a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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