Lead Sales Associate - Pilates Studio, Waxhaw, NC - Club Pilates

Club Pilates•Waxhaw, NC

2d•Onsite

About The Position

This is a full-time sales leadership position for someone who knows how to sell, coach others, and drive results. As Lead Sales Associate, you will help lead the studio’s Sales Associates, support day-to-day sales execution, and help turn leads, Intro classes, and member opportunities into revenue. You’ll be expected to sell personally, coach from the floor, and help create the accountability and consistency needed for the sales team to hit its goals. Club Pilates is the largest boutique Pilates brand in the world, serving millions of workouts each year and changing lives through movement. We stay true to Joseph Pilates’ original Reformer-based method while modernizing the experience with group classes, state-of-the-art equipment, and a powerful community vibe. We believe Pilates isn’t just a workout—it’s a way to live stronger, longer, and more confidently. And we believe great studios are built by great leaders.

Requirements

At least 1 year of proven sales experience required
Confident salesperson who is comfortable asking for the sale and closing
Able to coach others and reinforce expectations
Comfortable working toward sales goals, KPIs, and performance targets
Strong communicator in person, over the phone, by text, and through email
Highly organized and able to manage multiple leads, priorities, and follow-up activities
Proactive, competitive, and motivated by measurable results
Tech-savvy and comfortable using CRM, scheduling, and reporting systems

Nice To Haves

Previous experience coaching, mentoring, or leading others preferred
Experience in fitness, wellness, hospitality, membership sales, or another service-based sales environment is a plus

Responsibilities

Support and lead the Sales Associate team through coaching, accountability, and daily sales execution
Drive membership sales and help the studio achieve monthly revenue and new-member goals
Own the sales process from lead follow-up and appointment setting through Intro classes, closing, and follow-up
Sell alongside the team, stepping in to close opportunities and model strong sales behaviors
Coach Sales Associates on phone skills, lead conversion, objection handling, follow-up, and closing
Monitor sales KPIs, including lead response time, appointments booked, Intro attendance, conversion, and sales activity
Ensure leads are contacted quickly, consistently, and according to established sales processes
Support grassroots marketing, referral initiatives, promotions, and local lead generation
Help recruit, onboard, and train new Sales Associates
Maintain accurate sales activity, prospect notes, and reporting within ClubReady
Serve as a go-to sales resource for the team and help maintain a culture of urgency, accountability, consistency, and results
Partner with studio leadership to identify sales opportunities and improve overall studio performance