Sales Associate

The Tile Shop•Cary, NC
•$45,000 - $75,000

About The Position

The Sales Associate helps customers select and purchase tile and related products. The role involves providing professional, courteous service, developing customer relationships, following up with customers, educating them about products and their installation and use, and keeping them updated on store orders. Associates are expected to track individual sales goals and present themselves professionally. Expected first-year earnings are $45,000 to $75,000, using a draw plus commission payment structure.

Requirements

  • Strong work ethic and drive to exceed expectations.
  • Excellent interpersonal skills.
  • Ability to work well in a fast-paced, commission sales environment.
  • Willingness to learn and grow independently and from feedback.
  • Ability to work under high pressure and multitask.
  • Detail-oriented and highly organized.
  • Sense of design, including familiarity with various styles, colors, and textures.
  • Basic mathematical and computer skills.
  • Ability to read, write, and speak in English.

Responsibilities

  • Proactively greet customers professionally.
  • Develop lasting customer relationships by treating customers with courtesy.
  • Conduct follow-up customer communication.
  • Sell tile and related products to exceed customer expectations.
  • Understand the installation and use of all products to educate customers.
  • Understand and track established individual sales goals.
  • Track store orders and provide customers with product updates.
  • Present yourself in a professional manner at all times.
  • Perform other duties as assigned.

Benefits

  • Medical benefits
  • Health Savings Account (HSA)
  • Medica Value-Added Services
  • Virtual Care
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • 401(k) matching
  • Employee discount
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