PT Sales Associate: Collars & Co.

Leap•Chicago, IL

1d•Onsite

About The Position

Collars & Co. is seeking dynamic Sales Associates for their Chicago boutique. The role involves acting as a brand ambassador, creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. The Sales Associate will drive customer satisfaction and brand connections in a fast-paced environment, balancing tasks and priorities while maintaining a professional presence. Key responsibilities include supporting daily sales initiatives, engaging clients to drive conversion and loyalty, and maintaining visual and operational standards. Collaboration with leadership and teammates to foster a positive, service-driven culture is essential. This role may include opening/closing responsibilities and keyholder duties. As part of the Leap platform, there may be opportunities to support other brands within the portfolio. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Requirements

Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
Customer-first mindset with a passion for hospitality and creating memorable brand experiences.
Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
Flexible availability to meet business needs, including days, nights, weekends, and holidays.
Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
Must be at least 18 years old.
Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Responsibilities

Serve as a brand ambassador, creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality.
Drive customer satisfaction and meaningful brand connections.
Balance tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
Support daily sales initiatives.
Proactively engage clients to drive conversion and loyalty.
Maintain visual and operational standards with strong attention to detail.
Collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork.
Perform opening and closing responsibilities, as well as potential keyholder duties.
Support other brands within the Leap portfolio through new store openings, activations, and coverage needs, as opportunities arise.