Sales Associate - Part Time

Kiokii IncMarkham, ON
CA$0 - CA$18Onsite

About The Position

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 27 stores across North America to-date and more to come! We are looking for enthusiastic applicants to join our team as a Sales Associate.

Requirements

  • Previous retail, sales, or customer service experience preferred
  • A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
  • Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
  • Team-oriented with a friendly and energetic personality
  • Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
  • Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
  • Adheres to company policies and maintains compliance with workplace safety standards and protocols
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic math proficiency and ability to handle cash and transactions accurately
  • Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas
  • Comfortable using ladders or step stools to climb and access higher shelves or stock
  • Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Responsibilities

  • Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
  • Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
  • Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
  • Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
  • Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
  • Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely manner
  • Organize products on shelves and in storage areas, following proper inventory procedures to maintain stock levels of all items
  • Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations
  • Ensure products are properly labelled, priced, and presented in accordance to store standards
  • Support with store opening and setup
  • Keep store clean, organized, and compliant with safety standards
  • Performs ad-hoc duties as assigned
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