About The Position

Famous Footwear Sales Associates provide an engaging shoe-store experience by creating a welcoming environment, connecting customers with styles and brands that fit their needs, and helping build customer loyalty. Associates stay informed about trends, contribute to a positive team culture, and support store performance. The role includes daily retail operations such as pricing, shipment processing, fulfillment, and inventory, as well as maintaining a clean, organized, shoppable store. Associates deliver attentive customer service, work toward sales goals, communicate effectively with teammates, follow company policies, seek feedback, and assist with training and development when needed. Other responsibilities may be assigned to meet business needs, and overtime may be required. The position requires frequent mobility on the sales floor and the ability to lift up to 40 pounds, along with walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. The schedule may include holidays, nights, weekends, and extended hours.

Requirements

  • High school diploma or GED.
  • Ability to build constructive and effective relationships within the store.
  • Ability to communicate positively with store associates at all levels.
  • Ability to exercise independent judgment and discretion, partnering with the Store Sales Manager as needed.
  • Strong working knowledge of general retail practices and procedures.
  • Ability to work effectively within a team.
  • Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Complete daily store tasks, including pricing, shipment processing, fulfillment, and inventory.
  • Keep the store clean, organized, and easy to shop.
  • Provide attentive customer engagement and help customers find suitable styles, brands, and fits.
  • Stay informed about trends and share product knowledge with customers.
  • Review store performance and work purposefully toward sales goals.
  • Communicate clearly and promptly with the store team and listen actively to teammates.
  • Follow company policies and procedures, act with integrity, and seek feedback to improve.
  • Promote an inclusive and respectful work environment and support teammates.
  • Assist with training and development when needed.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Daily access to earned pay through Dayforce Wallet, without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow into corporate roles.
  • 24/7 employee assistance program with emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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