Sales Associate - Temp

Barnes & Noble•Chicago, IL

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and wrapping, and creating neat, tidy, vibrant displays. Sales Associates demonstrate initiative and passion for the company’s products and people while supporting store services and helping customers enjoy their visits.

Requirements

Demonstrate a passion for genuinely helping people and a desire to learn about products.
Communicate and express oneself clearly and respectfully.
Maintain a positive, can-do attitude.
Enjoy working with people.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.

Responsibilities

Create a welcoming environment by engaging with customers and providing friendly, genuine service that meets their needs.
Ask open-ended questions and use product knowledge to make thoughtful recommendations and actively sell.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Promote campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continually learn about products and services and share that knowledge with customers and the store team.
Protect company assets by following inventory and loss-prevention standards and completing inventories and related initiatives properly.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled to work 20 hours or more per week
Company-paid holidays for employees scheduled to work 20 hours or more per week
Transit benefits for employees scheduled to work 20 hours or more per week
401(k) with company match for employees scheduled to work 20 hours or more per week
Comprehensive medical, dental, and vision benefits for employees scheduled to work 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled to work 30 hours or more per week
Disability benefits for employees scheduled to work 30 hours or more per week
Life insurance for employees scheduled to work 30 hours or more per week
Tuition reimbursement for employees scheduled to work 30 hours or more per week