Sales Associate

KnitWell Group • Hanover, NH

4d • Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide customer service and product expertise in a retail store. The role focuses on building customer and brand relationships, supporting store business and sales goals, and contributing to store operations. Associates work collaboratively with the store team and may assist multiple customers or handle multiple projects at once. The position requires availability of 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs. The role is located at Store 00489 in Hanover, New Hampshire.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Ability and motivation to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency navigating a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Availability for 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers at a time and manage multiple tasks or projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create customer outfits and suggest items that meet customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational duties, including filling orders, replenishment, and recovery.

Benefits

• Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Incentive opportunities.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed