Sales Associate

Norman's Gift Shops, Inc.•Frederick, MD
•$0 - $15•Onsite

About The Position

NORMAN’S, an employee-owned Hallmark Gold Crown retailer, is hiring a part-time Sales Associate for its FSK Mall location in Frederick, Maryland. Sales Associates contribute to a caring team atmosphere and provide customers with a genuine, memorable experience. They are a primary source of knowledge on the sales floor and help the store meet its goals through customer service and retail sales.

Requirements

  • Must be at least 16 years old.
  • Ability to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
  • Strong aptitude for basic math, including percentages and general arithmetic.
  • Ability to continuously stand and walk; frequently push and pull; occasionally bend, stoop, crawl, reach above the shoulders, and kneel; climb a ladder; and carry up to 40 pounds.
  • Initiative, teamwork, and a commitment to excellence in customer experience are expected.

Responsibilities

  • Deliver the Customer CARE program by connecting genuinely with customers, building relationships, and earning their business.
  • Prioritize the customer in all business interactions.
  • Consistently meet store-specific Crown Rewards enrollment goals.
  • Learn and efficiently use the register system, maintaining cash-register accuracy and providing a pleasant checkout experience.
  • Use effective selling skills in customer interactions to build sales and customer satisfaction.
  • Learn product knowledge for all merchandise and apply it when assisting customers.
  • Maintain and restock displays as directed by store management.
  • Perform additional duties as assigned.

Benefits

  • Flexible schedule.
  • 25% discount on merchandise purchased in stores.
  • Incentive contests throughout the year.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service