Sales Associate

Lilly Pulitzer•Naples, FL
•Onsite

About The Position

The Sales Associate assists clientele and supports the operational and sales needs of the business. The role requires understanding the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, and heritage, and demonstrating the brand’s selling culture to deliver a strong client experience. The associate drives sales through exceptional service, product knowledge, awareness of market trends, personalized outreach, and active listening and communication. The role also involves developing client relationships, maintaining visual and operational standards, sharing feedback with store management, and exhibiting the company’s Core Values. This is a part-time, hourly, non-exempt, in-store position. Flexible working hours, including nights, weekends, and holidays, may be required due to the seasonal nature of the business.

Requirements

  • Ability to multitask in a fast-paced environment.
  • Ability to lift up to 20 pounds.
  • Ability to communicate effectively with clients, colleagues, and management.
  • Ability to be on one’s feet and maneuver around the store during shift hours.
  • Compliance with Lilly Pulitzer policies and the Code of Conduct outlined in the Employee Handbook.

Nice To Haves

  • Prior retail or client service experience in the fashion or retail industry.
  • Prior knowledge of XStore and Tulip.

Responsibilities

  • Understand the Lilly Pulitzer brand concept, including its lifestyle, clients, merchandise, and heritage.
  • Demonstrate the Lilly Pulitzer selling culture and ensure a positive client experience.
  • Drive sales by providing exceptional service using product knowledge, market trends, personalized outreach, and active listening and communication.
  • Develop and maintain relationships with clients.
  • Help maintain visual and operational standards set by the Visual and Retail Operations teams.
  • Provide ongoing feedback to the store management team about selling opportunities and successes.
  • Understand, embrace, and exhibit Lilly Pulitzer’s Core Values.
  • Contribute to advancing the company’s corporate social responsibility principles.
  • Collaborate effectively with others in alignment with the company’s Core Values and comply with company policies and its Code of Conduct.
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