Sales Associate

Petco • Waldorf, MD

2d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. This role suits someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

The position is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. It includes regular customer assistance and cashiering and point-of-sale transactions, as well as working near animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is required to support operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support store operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, welcoming, and organized store and sales floor.
• Greet customers and provide friendly, helpful, solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Collaborate with and support teammates.
• Assist customers in selecting products and services for their pets; educate them about products, services, and promotions.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Support store sales and service goals.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Follow company policies, procedures, and safety standards.
• Complete additional tasks and responsibilities as assigned.

Benefits

• Opportunities to learn, grow, and explore career paths.
• Health and financial benefits, 401(k), incentives, and PTO are referenced in the Petco Total Rewards overview; specific offerings are not detailed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed