Sales Associate 45489

7-Eleven•Findlay, OH

1d•Onsite

About The Position

This role is responsible for providing excellent customer service, accurately handling transactions, maintaining store cleanliness and safety, and managing inventory. The Sales Associate will follow company policies and procedures to ensure ethical operations, prevent loss, and maintain a safe and presentable store environment. Key duties include operating the cash register, using suggestive selling techniques, handling payments securely, and ensuring compliance with all relevant laws and policies, including those related to restricted sales and food safety. The position also involves receiving and stocking merchandise, assisting with inventory audits, and maintaining product knowledge.

Requirements

Ability to provide prompt, courteous customer service.
Proficiency in operating cash registers or point-of-sale equipment.
Skill in using suggestive selling techniques.
Integrity and honesty in handling money and payments.
Knowledge of and adherence to loss prevention policies.
Understanding of cash handling procedures.
Ability to maintain store cleanliness and presentation.
Tact and promptness in handling customer complaints.
Knowledge of and compliance with laws governing restricted sales.
Ability to perform service transactions accurately.
Adherence to safety and security policies.
Ability to identify and report safety hazards.
Willingness to prepare and report accident/incident reports.
Ability to maintain gas island cleanliness, safety, and stock levels.
Compliance with food safety behaviors and standards.
Ability to receive products from vendors and assist with check-in.
Skill in maintaining merchandise (rotation, storage, stocking, pricing).
Ability to assist with inventory levels and audits.
Knowledge of product offerings and promotions.
Accuracy in completing required paperwork.
Maintenance of professional appearance according to company policy.
Punctuality and reliable attendance.

Responsibilities

Provides prompt, courteous customer service by discovering guest’s needs.
Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
Uses suggestive selling techniques.
Maintains ethical integrity and honesty while handling money, checks, and other types of payment.
Follows policies and procedures to prevent loss of cash and merchandise.
Ensures proper cash handling procedures and policies are followed.
Safeguards cash and merchandise; follows company robbery prevention and reaction procedures.
Performs duties necessary to maintain internal and external store cleanliness.
Reacts and reports to customer complaints tactfully and promptly.
Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
Performs service transactions in accordance with company policy (e.g., lottery sales and redemption, vendor coupon redemptions, company-approved credit cards).
Adheres to company policies related to safety and security.
Looks for and eliminates safety hazards; reports unsafe acts or conditions to management.
Prepares required accident/incident reports; immediately reports such activities to the Facility Manager.
Maintains gas island cleanliness, safety, and stock levels.
Complies with all food safety behaviors including proper handling procedures, temperature requirements, and established sanitary standards.
Receives products from vendors, following correct procedures.
Assists management in vendor check-in.
Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately.
Assists in maintaining proper inventory levels and audits.
Maintains knowledge of all products offerings and promotions.
Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.).
Maintains a professional appearance in accordance with company uniform and personal appearance policy.
Performs other duties as assigned.
Reports to work on time and when scheduled.