Sales Associate

Schaumburg•Schaumburg, IL

5d•Onsite

About The Position

The basic function of the Sales Associate is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. This role involves driving profitable store sales through a retail selling culture, developing professional business relationships, filling ophthalmic eyeglass prescriptions, fitting and adapting lenses and frames, recommending specific lenses and coatings, assisting patients with frame selection, performing optical measurements, ensuring a quality patient experience through accurate pricing and POS entry, providing guidance on Managed Vision Care, and assisting with merchandising and marketing initiatives.

Requirements

Ability to sell through use of sales skills and accountability for sales results.
Experience and proven results with a retail or customer service establishment.
Ability to present and implement decisive and creative solutions to opportunities to grow the business.
Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
Foster positive and results-oriented associate and doctor relationships.
Attention to detail and follow-up.
Ability to manage priorities through adaptability and flexibility.
Willingness to take calculated risks.
Experience with personal computers preferred.

Responsibilities

Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
Develop professional business relationships with other associates and Doctors.
Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames.
Utilize optical prescription in conjunction to the patient's visual requirements.
Recommend specific lenses, and lens coatings to suit patient needs.
Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
Perform appropriate optical related measurements.
Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
Provide appropriate guidance to patients regarding Managed Vision Care.
Assist the store with being effectively merchandised according to the Planogram and other Company standards.
Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards.
Other duties as assigned by Store Manager