Sales Associate – Optical - Part Time

National Vision•Franklin, TN

10h

About The Position

As a Sales Associate at America's Best, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. The role includes assisting customers with eyewear selection, dispensing eyeglasses and contact lenses and providing lens training as permitted by state law, educating customers about eyewear and contact lens care, maintaining customer and patient records, communicating order status, answering phone calls, maintaining store cleanliness and visual merchandising, and supporting inventory control and loss prevention. Other duties may be assigned. In some locations, state laws may require certain responsibilities to be performed by individuals with specific licenses or credentials, and duties and work practices may vary accordingly.

Requirements

High school diploma or equivalent required.
Ability to multitask and handle a fast-paced work environment.

Nice To Haves

At least 1 year of retail or customer service experience is preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.