Caldwell Homes Sales Associate

Caldwell Watson Real Estate Group, Inc.•Porter, TX

39m

About The Position

The Sales Associate guides prospective buyers through the Caldwell Homes buying experience, from their first visit through contract and construction. The role builds trusted buyer relationships, supports community sales goals, and coordinates timely, accurate information across sales, design, construction, and customer service. The position is based at The Highlands in Porter, Texas, and reports to the VP Sales & Marketing. Caldwell Homes is the homebuilding division of Caldwell Companies, a Houston-based real estate development and investment firm. The Sales Associate represents Caldwell Homes to prospective buyers, provides information about homes and the community, manages sales documentation and follow-up, and helps maintain a welcoming model home and sales office. This is a full-time role.

Requirements

High school diploma or equivalent required.
Strong interpersonal, communication, customer service, negotiation, and closing skills.
Excellent customer service orientation and communication skills.
Self-motivated and goal-oriented, with the ability to build rapport, manage follow-up, and achieve sales goals in a commission-influenced sales environment.
Proficiency with Microsoft Office and CRM or sales tracking systems.
Ability to work weekends, evenings, and holidays as needed to accommodate buyer schedules.

Nice To Haves

Associate or bachelor's degree in business, sales, or a related field preferred.
Three or more years of new home sales, real estate, or related sales experience preferred.

Responsibilities

Welcome and engage prospective buyers; assess their needs, preferences, timing, and homebuying goals, and guide them to suitable homes, plans, and homesites while explaining features, finishes, and design options.
Maintain in-depth knowledge of Caldwell Homes' products, pricing, floor plans, available homes, financing options, community amenities, and lifestyle features, and present this information accurately and confidently.
Prepare and process purchase contracts, change orders, and related sales documentation accurately and in a timely manner.
Coordinate buyer selections and communicate construction updates and buyer questions to appropriate Caldwell Homes team members.
Manage the model home and sales office during operating hours, keeping the environment clean, welcoming, and presentation-ready.
Follow up promptly and consistently with prospects and buyers throughout the sales and construction process.
Generate and cultivate leads through Realtor relationships, referrals, community partners, and self-generated outreach.
Record and monitor visitor traffic, sales activity, follow-up, leads, and pipeline status in the CRM, and provide timely updates to the VP of Sales and Marketing.
Participate in sales training and stay current on community information and relevant market activity.
Perform other duties as assigned.