Seasonal Sales Associate - Deckers Brands

Deckers•Ventura, CA

20h•Onsite

About The Position

Deckers Brands exists to transform the lives of its customers and employees by sharing its passion for its multiple brands. The company's mission is to bring brands to life through every interaction and evolve industry ideas by delivering experiences customers desire. As a member of the Deckers Family, employees represent the brands and deliver unique, personalized shopping experiences. Sales Associates are critical to the success of the stores, responsible for creating the best possible customer experience by listening to customer needs, offering recommendations, and sharing product knowledge. They also communicate the brand’s sustainability initiatives and social and ethical commitments, while sharing their passion for the products. Sales Associates operate as part of a dynamic team, cooperating to achieve business goals.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Ensure all customer questions are addressed accurately and responded to before they leave.
Provide exceptional service from start to finish, including effectively communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including adhering to a dress code.
Provide exceptional customer service to both in-store customers and those who call on the phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available for customers.
Merchandise product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with policies.
Report to work on time and notify the Store Manager in advance if unable to do so.