Sales Associate

Hilb Group | HR Consulting•Warwick, RI

3h•$41,000 - $52,000•Hybrid

About The Position

New England Spas is looking for an upbeat and motivated Sales Associate to join their new store in Warwick, RI. This position will be primarily based in Warwick, RI but may be required to provide coverage for the other locations in MA, as well as for training purposes. The ideal candidate is a self-starter who thrives in a customer-focused environment.

Requirements

High school degree or equivalent is required
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent communication skills and the ability to build strong relationships with customers, colleagues, and suppliers
Self-motivated with a proactive, results-driven approach to consultative sales
Ability to thrive in a fast-paced retail environment delivering exceptional customer service
Willingness and ability to reliably commute between locations
Ability to lift up to 40 pounds

Responsibilities

Deliver an engaging and consultative customer experience in the showroom environment
Respond promptly to customer inquiries and resolve concerns to ensure high levels of satisfaction
Proactively follow up on leads and guide customers through the full sales lifecycle this includes: Conduct daily outreach (calls, emails, texts) regarding leads, delivery updates, water care support
Develop in-depth knowledge of the full product lineup, including hot tubs, swim spas, saunas, cold plunge systems, and massage chairs
Accurately complete sales documentation and upload required materials to company systems in a timely manner
Open and close the showroom according to schedule and company procedures
Participate in ongoing training and career development
Support retail operations, including merchandising, inventory stocking, and showroom upkeep
Perform on-site visits to assess customer needs and ensure proper product fit and installation readiness