Sales Associate - Part Time (Weekend Availability Required)

The Aubuchon Company•Ipswich, MA

3d•$15 - $18•Onsite

About The Position

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us! Are you passionate about helping customers with their home improvement projects? We are looking for a Sales Associate to join our team! This role is pivotal in delivering the Aubuchon difference—providing expert advice, building customer relationships, and ensuring every shopping experience is exceptional. If you thrive in a fast-paced environment and enjoy working hands-on with products, tools, and materials, this is the perfect opportunity for you!

Requirements

Must be at least 18 years old.
Strong interpersonal and communication skills with a customer-first approach.
Organizational and problem-solving skills.
Basic math skills for transactions, inventory management, and project estimates.
Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
Willingness to complete forklift and propane certification within 90 days of hire.
Positive, professional, and approachable demeanor.
Flexibility to work weekends and adapt to business needs.
Must be able to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs.
Ability to stand, walk, bend, twist, push, and reach throughout shifts.
Must be comfortable working in an animal-friendly environment (accommodations available upon request).

Nice To Haves

High school diploma or equivalent preferred.
Prior retail or hardware experience is highly desirable.

Responsibilities

Provide world-class customer service, ensuring customers feel valued throughout their shopping experience.
Actively greet customers, understand their needs, and confidently guide them to solutions.
Recommend products and complementary items to complete projects, explaining features and applications.
Use Theatro communication technology to stay connected with the team.
Promote the loyalty program, in-store events, and monthly promotions.
Encourage customers to share feedback via Google reviews or other company-approved platforms.
Accurately process sales and returns using the POS system.
Maintain a clean, organized, and safe workspace, including aisles, shelves, and cashier stations.
Monitor inventory levels and communicate restocking needs to management.
Fulfill online orders promptly and accurately for in-store and curbside pickup.
Develop expertise in assigned departments and related categories to assist customers with specific projects.
Perform hands-on services, including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
Operate forklifts and powered material handling equipment safely for stocking and inventory movement.
Address technical and product-related inquiries, escalating complex questions as needed.
Assemble products for in-store displays and customer orders.
Complete required safety training and certifications, including forklift operation.
Report hazards or unsafe conditions immediately to the Leader on Duty.
Follow all company policies, safety regulations, and Aubuchon’s Core Values.