Sales Associate - South Loop

BoxUnion Services•Chicago, IL

5d•Onsite

About The Position

Our Sales Associates are the heartbeat of the clubs. They are the first smile members see, the energy that sets the tone in the club, and the personality that makes the TITLE community feel like home. You’ll work the front desk, check in boxers, create an unforgettable member experience, and drive the growth of the club through membership sales and community engagement. If you love people, thrive in high‑energy environments, and want to be part of a team that changes lives through movement, this role is for you.

Requirements

Ability to lift up to 45 lbs
High school diploma/GED
Proficient computer skills
Availability to work evenings and weekends
Ability to stand for extended periods

Nice To Haves

1–3 years of customer service or sales experience preferred
Strong communicator who loves connecting with people
Comfortable selling memberships and retail with confidence and authenticity
Organized, proactive, and able to multitask in a fast‑paced environment
Passion for fitness, wellness, or helping others feel their best is preferred
Team player who brings positivity and energy to every shift

Responsibilities

Deliver an exceptional front‑desk experience by checking in every member and first-time guest with energy, enthusiasm, and genuine connection
Sell memberships, class packages, private training, and retail, using a consultative, needs‑based approach
Complete daily phone and sms outreach tasks
Ask for referrals and identify opportunities to bring new people into the club
Create excitement in the room by finding opportunities to hype the class, celebrate wins, and help build a fun, motivating environment
Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals
Complete membership agreements and manage leads with accuracy and professionalism
Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets
Support coaches and team members to ensure smooth class flow and an elevated member experience