Men’s Clothing Sales Associate - Woodland Hills Mall

Penney OpCo LLC • Tulsa, OK

3d • Onsite

About The Position

The Men's Clothing Sales Associate delivers a best-in-class customer experience by driving sales, providing expert product knowledge, and maintaining a visually compelling sales floor. This role focuses on building client relationships, executing merchandise recovery, and accurately communicating merchandise-on-hand opportunities to support store performance and profitability.

Requirements

• 1+ year of retail, apparel, or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to provide styling suggestions with confidence and professionalism.
• Highly organized with strong attention to detail.
• Ability to stand and move for extended periods and lift moderate-weight items.
• Comfortable working in a fast-paced, customer-driven environment.

Responsibilities

• Drive sales performance through personalized service and proactive engagement.
• Utilize suggestive selling techniques to increase units per transaction and strengthen customer loyalty.
• Offer knowledgeable style guidance, fit recommendations, and product solutions based on customer needs.
• Maintain a positive, professional, and customer‑focused presence at all times.
• Build and maintain a personal client book through relationship‑building, follow‑up communication, and outreach.
• Leverage client data, preferences, and history to increase repeat visits and long-term loyalty.
• Deliver a personalized shopping experience that aligns with each client's lifestyle and wardrobe needs.
• Execute daily merchandise recovery to ensure the sales floor is neat, organized, and visually appealing.
• Support floor set execution, replenishment, folding standards, and visual direction as assigned.
• Ensure merchandise is properly sized, signed, tagged, and displayed according to company standards.
• Verify merchandise-on-hand (MOH) accuracy by checking stockroom and sales floor quantities.
• Identify, document, and communicate out-of-stock issues, replenishment needs, and inventory discrepancies.
• Assist with shipment processing, product organization, and inventory control procedures.
• Adhere to all operational policies and asset protection guidelines.

Benefits

• medical/dental/vision
• term life insurance
• paid vacation/holidays
• 401(k) with Company match
• associate discount on JCPenney merchandise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed