Seasonal Sales Associate

PACSUN•Modesto, CA
•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion and trends. The role carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team while consistently providing an exceptional customer experience. Associates deliver engaging and authentic service, focus on full-price selling while staying aware of product value and promotions, and handle customer situations according to company policies. They complete assigned tasks efficiently, execute visual directives, maintain organization and cleanliness, follow company and loss-prevention policies, and share customer feedback with leadership. The role also supports sales and operational goals, participates in company and store events, stays informed about financial priorities, and executes digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve their individual performance. This is a part-time seasonal position requiring 10–25 hours per week and flexibility to work weekends, nights, and peak holiday periods. The work takes place across the sales floor, stockroom, and office areas, in an open environment with fluctuating temperatures and standard lighting. Physical duties include frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds; sitting or standing for long periods; climbing ladders as needed; walking, handling items, reaching, twisting, and squatting; and communicating by talking or listening. Travel may be required for SM and above roles only.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 10–25 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations in compliance with policy and procedures, attempt to resolve issues, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and communicate violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Follow the Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.
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