Full Time - Sales Associate - Outside Lawn & Garden - Day

Lowe's Companies, Inc.•Olive Branch, MS

About The Position

The Sales Associate provides customer service in Lowe’s Outside Lawn & Garden department. The role welcomes customers, helps them locate and select products and services for home improvement needs, assists with merchandise, and helps ensure customer needs are met. Associates spend much of their time listening and answering questions, organizing merchandise, and may occasionally load merchandise. Assignments and daily duties may vary by department and store needs. The role may require occasional travel to meetings, training, or neighboring stores, though regular travel is not required.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Lowe’s strongly encourages bilingual, military, and veteran candidates to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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