PT Sales Associate

Lovesac Company•Columbus, OH

2d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. The Sales Associate connects with customers, helps them design products suited to their lifestyles and spaces, and represents Lovesac’s customer-first brand. The role combines active selling and customer relationship-building with support for daily store operations. Associates work in a fast-paced retail environment and are expected to contribute to sales results, an inclusive team culture, and a positive customer experience.

Requirements

Must be at least 18 years of age.
At least 1 year of experience in a retail or customer service role.
Must regularly be available to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer data.
Ability to protect customer privacy and ensure the comfort and safety of people and property.
Effective communication skills and ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions or levels.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine connections.
Guide customers through the sales journey by identifying needs, providing product education, and building lasting relationships.
Deliver engaging brand tours, demonstrate product knowledge, and close sales.
Meet and exceed sales goals and key performance indicators through disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, receptive to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies while protecting the business.
Take on additional priorities and special projects as needed.
Travel to local stores, third-party vendors, and occasional meetings as required by the Company.
Handle financial transactions and sensitive business and customer data with integrity, judgment, and respect for privacy.
Assemble furniture on the selling floor and move furniture items as needed.

Benefits

Performance-based quarterly bonus.
Competitive hourly wage.
401(k) with company match.
Legal and ID theft plans.
Paid time off and holiday pay.
Associate Resource Groups.
Lovesac Gives Back.
Verizon employee discounts.
Employee Assistance Program (EAP).
Access to discounted health benefits.
Wellness and gym discounts.
Eligible for up to 26 hours of paid time off within the fiscal calendar year.
Pay at 1.5 times the regular rate for hours worked over 40 in a work week.
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave.
Pay at 1.5 times the regular rate for hours worked on specified holidays.