Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Home Centers•Fargo, ND

3d•Onsite

About The Position

The Sales Associate welcomes customers to Lowe’s and helps them find the products and services they need for home improvement projects. The role involves engaging with customers throughout the day, answering questions, helping customers select and handle merchandise, and ensuring their needs are met. Associates spend much of their time listening to customers, answering questions, and organizing merchandise. Department assignments depend on hiring needs and skillsets and may include Electrical, among other store departments. Work may involve occasional merchandise loading and preparing products to meet customer needs, such as cutting or modifying merchandise. Associates may be cross-trained to work in other areas of the store. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and can include indoor and outdoor environments, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required, and have proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted or over 25 pounds with or without an accommodation.
Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking products.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.