Sales Associate - (Part time)

POP MART•Schaumburg, IL

2d•Onsite

About The Position

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores...

Requirements

Preferably 1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Ability to speak or understand multiple languages is a plus
Must be at least 18 years of age
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely

Responsibilities

Greet customers, engage in friendly conversations, and ask about their shopping needs
Subject matter expert on POP MART core business information
Offer customers product recommendations and provide information to help them make product-related decisions
Use the cash register to ring up customer transactions
Support on product shipment deliveries and organize stockroom